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  • Hello Media

NOW HIRING: Account Manager

Hello Media is currently looking to add a creative and dedicated team member to the family! The ideal candidates are independent, detail-oriented, innovative and will play a critical role in the future of the company. We recently celebrated our third birthday, and we’ve dedicated the past three years to educating ourselves, building our roster, and creating proven methods and systems that have proved our clients well.

Our roster is growing fast, but we’re dedicated to providing nothing short of expert-level experiences for each and every one of our clients, so it’s time to expand our team.



The Role - Part Time Account Manager

Do you love working with clients, helping them grow and succeed through integrated social media campaigns?

  • Do you have a proven track record of managing accounts and developing strong relationships with clients, all while providing ongoing consultation to aid in their ongoing growth?

  • Do you enjoy giving direction and advice, while working within a team environment to accomplish client objectives?

If so, we’d love to hear from you! The account manager role is a crucial role within the Hello Media Team. Their responsibilities include but not limited to: ongoing customer campaign strategy, video calls with clients reviewing performance, proactive team response and coordination to ensure clients remain happy with services and achieve business objectives, content creation and implementation. Strong leadership skills are required, as he or she will be working closely with peers to create the best possible campaign performance outcomes, and ultimately help our customers in the technology sector improve their return on investment and grow their businesses. Polished written and verbal communication skills are an absolute must.

Note: This is a part-time, remote-based (work from home) position; candidates who apply should be comfortable working from home and have access to reliable high speed internet. Ideally, this position will expand to full time quickly. Starting at 15-20 hours/week.

What you’ll do:

  • Prepare for, conduct, and follow up with monthly client campaign strategy and performance calls

  • Provide direction for editorial calendar to ensure objectives aligned with client expectations, goals, and schedule

  • Educate and advise on writing style and tone to appeal to client ideal buyer personas

  • Collaborate across entire team to deliver an effective social marketing strategy that meets campaign objectives on-time and as planned

  • Regularly communicate with clients to nurture the value of services provided and establish strong and positive relationships

  • Work closely with clients to ensure expectations and goals are properly aligned

  • Effectively lead content specialist and copywriters toward client creative preferences, providing an ongoing feedback loop for continual improvement

  • Maintain high levels of personal organization, including the use of project management software as well as logging time worked by project and client

  • Help determine competitive analysis, our unique positioning, and be certain we are one step ahead of the competition.

  • Collecting and analyzing data to identify consumer trend

  • Researching consumer opinions and marketing strategies and proposing adjustments to current strategies accordingly

  • Design: use Canva and/or Adobe Suite to design social media graphics, blog graphics, Pinterest graphics, and emails/newsletters

  • Plan, create and manage social media content for clients⁠⁠

  • Perform administrative duties related to marketing such as preparing and running reports and tracking social media performance.


Knowledge, Skills & Abilities:

  • Previous experience executing a social media marketing initiative for a small business is required

  • Thorough experience and knowledge with Instagram, SEO/Blogs, Email Marketing, and Pinterest.

  • Strong writing skills

  • Love creating fun content for Reels or TikTok

  • Must be extremely detail oriented with strong attention to follow-through

  • Communicate effectively in both written and verbal form

  • Flexible in work functions and duties

  • Ability to manage multiple tasks and deadlines

  • Exceptional time management skills

  • Strong teamwork skills

  • Remote work experience preferred

  • Ability to manage multiple projects and creative ideas on tight deadlines and without much direction

  • Can understand social media analytics and Google Analytics

A few important details:

  • This position is 100% remote, with the possibility of travel to Minnesota 1-2x/year, so you need to be comfortable with working independently from home

  • There will not be office equipment provided, so a desktop/laptop, webcam, microphone and great internet connection is required

  • This is not a role for a beginner in social media management - we love our beginners, but we need something with proven experience this time around!

  • We are a family at Hello Media, so if you’re ready for something long-term, that’s GREAT!

  • This role will start as a part-time gig, with the opportunity to expand to a full-time role on the team quickly.

  • Once the role is full-time, benefits will be discussed

​Pay: $23 - $28/hour


Start Date: ASAP

Disclaimer

​The above job description is not an exhaustive list of all the duties and responsibilities of the position and in no way is to be constructed as a contract. As with all positions, employment is “at will” or voluntary on both the part of the organization and the team member.

Employment may be discontinued by either party for any reason with or without notice.


To Apply:

Please fill out this form to submit your initial application. We will review the form and be in touch within 72 hours with next steps.